Premium Rate Technical Support Numbers
Premium Rate Numbers – At Numberstore we offer a range of 09 premium rate numbers for use by technical support helpdesks and customer contact centres. Premium rate numbers can contribute to the funding of technical support operations, by providing the company using the 09 number with a revenue stream of up to £1 per minute from each call. Premium rate numbers are increasingly prevalent because they provide a very efficient micro-payment tool. They allow companies to offer high quality telephone support without having to worry about how they will invoice customers for the support provided. In fact, 37% of all applications for permission to operate a premium rate service are for companies wishing to offer 09 technical support lines to their customers. This compares to 19% for information and advice lines, 7% for SMS, 7% for competitions, 7% for calling card, conference and other live, non-content services and 5% for directory enquiry services†. Did you know? The majority of applications for permission to operate a premium rate service are for customer technical support lines. Premium rate services are regulated by PhonepayPlus and although setting up a premium rate support line is not particularly onerous, it is crucial that you comply with the PhonepayPlus Code of Practice and associated regulations. At Numberstore, we’ll walk you through the rules regarding promotion of your premium rate number, price announcements, maximum hold times, maximum call length and so on. Once you have received PhonepayPlus approval – we’ll guide you through the process � we can have you up and running within 24 hours. We have a wide selection of premium rate tariffs on offer, from 25p to £1.50 per minute.
We also provide highly memorable numbers and a comprehensive range of call management services including: * Interactive voice response (IVR) systems; * Time of day routing plans; * Voice to email services; * Call hunt groups for simultaneous or sequential call routing; * Call statistics; * Location-based call routing dependent upon the caller’s telephone number. To find out more and pre-order a premium rate number for your technical support helpdesk or call customer contact centre, please visit our Premium Rate Numbers page or call Lee Connolly on 0800 321 3766. † Source: ICSTIS Quarterly Report, Summer 2006 About Numberstore Numberstore is a division of Zimo Communications Ltd – a Public Electronic Communications Network (PECN) provider, offering a range of business telecommunications services. Numberstore and eConsole bring intelligent call management functionality within reach of the very smallest organisation via secure, online access to its fully-hosted, network-level call delivery and integrated billing system. For a large selection of 03 numbers, 0300 numbers, 0330 numbers, 0800 Numbers, 0845 numbers, 0871 numbers, 0808 numbers, 0844 Numbers, premium rate numbers and freephone numbers please click on the “numbers” link above.
Kieron James is the CEO of Numberstore which is a trading name of Zimo Communications Limited, a UK digital communications company established with quality of service as its principal objective. For more information please visit http://www.numberstore.com.
Premium Rate Technical Support Numbers
No comments:
Post a Comment